The Texas Commission on Environmental Quality (TCEQ) requires that each water provider in Texas publish an annual water quality report. This report provides detailed information to our residents about the water provided by the City of Waxahachie.

The City of Waxahachie also participates in the Texas Water Optimization program through TCEQ. The Texas Optimization Program (TOP) is a voluntary, non-regulatory program designed to dramatically improve the performance of existing surface water treatment plants without major capital improvements.

Participation in the TOP requires constant, voluntary testing of water quality. The City of Waxahachie has received numerous awards from the TOP for consistently meeting and exceeding their standards for excellent water quality.

For water and sewer emergencies during normal business hours please call 469-309-4320. For after hours and weekends please call 469-309-4400.


The utility billing online payment website has changed.  You may find the new link below.  You will need to know the following information to register on the new site:


  • New Account Number:  If you have not received a current bill with the new account number.  The new account numbers are the same as your old account numbers just in a different format.

              For Example: Old Account # format – 100100111-001
                                       New Account # format – 1-001-00111-001    

  • Last Payment Amount:  If you do not know the amount of your last utility bill payment you may contact us at 469-309-4170.

*The Utility Billing Website will only allow you to make ONE-TIME CREDIT CARD PAYMENTS* as well as view your account information. 
If you would like to set up recurring Credit Card payments please call 469-309-4170.
                Mail:  PO Box 39, Waxahachie, TX 75168
Drive-Thru:  City Hall, 401 S. Rogers St., Waxahachie TX 75165 (located at the south end of the building around back)
Night Drop:  City Hall, 401 S. Rogers St., Waxahachie, TX 75165 (located at the south end of the building around back)
In Person: City Hall, 401 S. Rogers St., Waxahachie, TX 75165 (lower-level)
By Phone:  (469) 309-4170 (Credit Card Only)



• 2012 Water Report

• 2011 Water Report

• 2010 Water Report

• 2009 Water Report

• 2008 Water Report

• 2007 Water Report

• Grease Disposal Information (English)

• Grease Disposal Information (Spanish)

Water Tapping & Meter Fees 2013


Click here for Useful Forms...


© 2009 City of Waxahachie, Texas. All rights reserved