Report An Issue
The City of Waxahachie is always here to help its citizens and are listening to your suggestions. Please take a moment to identify the problem and reach out to us so we can resolve it as fast as we can.
Resident's Concerns During Reconstruction - The City has prepared a web tool where you can provide the description of your concern, contact information and take/upload pictures from your smart phone. Please click here.
Right-of-Way Maintenance – Please email email@example.com or call Public Works at 469-309-4300 to report:
- Pot holes
- Limbs in street
- Install or clean out culverts
- Replace and maintain street signs
Street Lights – The City of Waxahachie has a maintenance contract with Oncor for replacing bulbs and/or maintenance. Please contact Oncor at 888-313-4747 or go to www.Oncor.com. It helps to have the plaque number on the pole to enter into the system.
Traffic Lights – The traffic lights within the City is serviced and maintained by Texas Department of Transportation (TxDOT). Please call TxDOT at 972-938-2960 or go to their website at www.txdot.com
Engineering – Questions or concerns about floodplain management; please email firstname.lastname@example.org