The City of Waxahachie is always here to help its citizens and are listening to your suggestions. Please take a moment to identify the problem and reach out to us so we can resolve it as fast as we can.
Illicit Discharge - Please email publicworks@waxahachie.com or call Public Works at 469-309-4300 to report:
- Oil spills
- Chemical Spills
- Discharge of non rain water into storm systems and road side ditches
Resident's Concerns During Reconstruction Projects - Is your street under a City reconstruction? We have prepared a web tool where you can provide the description of your concern pertaining to the project, your contact information and send us pictures from your smart phone. Please click here.
Right-of-Way Maintenance – Please email publicworks@waxahachie.com or call Public Works at 469-309-4300 to report:
- Pot holes
- Limbs in street
- Install or clean out culverts
- Replace and maintain street signs
Street Lights – The City of Waxahachie has a maintenance contract with Oncor for replacing bulbs and/or maintenance. Please contact Oncor at 888-313-4747 or go to www.oncorstreetlight.com . It helps to have the plaque number on the pole to enter into the system.
Traffic Lights – The traffic lights within the City is serviced and maintained by Texas Department of Transportation (TxDOT). Please call TxDOT at 972-938-2960 or go to their website at www.txdot.gov
Engineering – Questions or concerns about floodplain management; please email engineering@waxahachie.com