Waxahachie City Hall is again open to the public on Monday, June 1, however, citizens are still encouraged to conduct any City business via telephone or online to help ensure the safety of our residents and employees. The City of Waxahachie leadership and staff realizes the difficulty the COVID-19 outbreak places on our Citizens, and we want to provide as many online resources to the community as possible. 

If possible, please lean on the following resources to provide information and help conduct any necessary business. If you cannot find what you are looking for, please call us at City Hall at 469-309-4000, as we are here to help.

FOR COVID-19 SPECIFIC QUESTIONS: please call 469-309-4474 or email

December 3, 2020 - Limitations in Latest Governor's Orders Triggered by High COVID-19 Hospitalizations

Extension of Local Disaster Declaration - May 4, 2020
NOTE: Essentially, this Declaration extends the previous declaration that was issued on March 16, 2020. This order aligns the City of Waxahachie with those of the State of Texas. Click the above link for more information, including a copy of the signed order in its entirety.

Executive Order No. GA-29 Relating to the Use of Face Coverings During the COVID- 19 Disaster - July 2, 2020.

Application for Outdoor Gatherings Over 10

Governor Abbott's Executive Order Update GA-28 - June 26, 2020

Governor Abbott's Executive Order GA-26 - June 3, 2020

Governor Abbott's Open Texas Handbook

COVID-19 Local Economic Stimulus for Small Businesses

City Staff Contact by Department

Social Distancing Guidelines for Citizen and City Employee Interaction

Utility Bill Payments
There are several safe and convenient options to pay your utility bill via telephone or online. Please call 469-309-4170 or click the link below for a complete list of options.  

Utility Bill Contact and Payment Options


Report an Issue
Citizens may still report issues such as potholes, code violations, and utilities issues by clicking the following link and submitting the information.

Report an Issue Online

Planning and Permitting Online
Through our Citizen Self Service Portal, residents and developers are able to apply for permits and certain zoning applications online. Additionally, we have waived the online convenience fees for this service during this time. This portal may be accessed by clicking the link below:

Citizen Self Service Portal


Public Safety
Accident Reports Available Online


The City of Waxahachie still currently has open positions. While the screening and interview process may be delayed during this time, potential candidates are still encouraged to apply through our online system. We appreciate your patience as we navigate through this process together.

City of Waxahachie Job Openings


Open Records Requests
Citizens may still file open records requests, and we ask you to please use our online form at this time. If you have any questions, please contact the City Secretary’s office at 469-309-4008.

Online Open Records Request

Waxahachie Animal Services
Waxahachie Animal Services is still open again to the public. Regular hours are Monday-Friday, 8am to 5pm, and appointments are available on Saturdays from 8am to 10am. To make an appointment or for more information, please call 469-309-4150.

Citizen's Convenience Station
The Citizen’s Convenience Station (499 Lions Park Road) has returned to normal hours as of Monday, May 11, 2020.  Regular hours are Monday-Saturday, 8am to 4pm. Please bring proof of residency (water bill or driver's license). For questions regarding the Citizen's Convenience Station, please call 972-937-3367 or 469-309-4271.

Park Pavilions and Chautauqua Auditorium and Other Parks Facilities
All playgrounds, pavilions, trails, and exercise stations are open on a first come, first served basis. 

As of Saturday, June 6, splash pads at George Brown Plaza and Matthew's Park are again open to the public with daily hours of 9am to 6pm.  

Pavilions are open for reservation upon the completion and approval of the event application listed below. Please fill out and return to If you have any questions, please call the Parks Department at (469) 309-4270.


The Chautauqua Auditorium remains closed at this time. 


Waxahachie Sports Complex
The Waxahachie Sports Complex will resume activities on June 15th, with Adult Slow Pitch Softball, and adding youth baseball tournaments the following weekend on June 20th. For complete facility guidelines and restrictions, please visit the Sports Complex page on the City website.

Waxahachie Civic Center
The Waxahachie Civic Center will re-open to the public on June 1, for client consultations and bookings. On June 15th, the facility will be able to events at 50% capacity, per current state of Texas regulations.

Waxahachie Senior Activity Center
The Waxahachie Senior Activity Center remains closed at this time.

Farmers Market
The 2020 season of the Waxahachie Downtown Farmers Market will begin on Saturday, June 6, 2020.  The market will be open each Saturday from 8 am to 1 pm.  Due to space limitations and social distancing requirements the market is not accepting applications from new vendors at this time.  If restrictions ease in the future new vendors may be added at a later date.  Any information regarding changes will be posted to the city website.

The market will be operating under safety measures deemed necessary to prevent the spread of COVID-19 in our community.  This may include the use of masks and gloves by the vendors.  Every effort to maintain safe distances between vendors will be made; customers are encouraged to practice social distancing when waiting to be served by the vendors.  It is the responsibility of each attendee to provide their own protective gear (mask, gloves) if desired.  Please do not attend the market if you have symptoms consistent with the flu or COVID-19.

Our desire is to provide a safe market where our citizens can obtain locally grown and produced food and goods.  We appreciate your cooperation and we look forward to seeing you!