Utility Bill Payment Options

The City of Waxahachie offers several convenient ways to pay your utility bill:

  • Online (onetime credit or debit card payment, E-check)
  • Automatic bank, credit card, or debit card draft option
  • By phone (onetime credit/debit card or e-check payment) 1 -844-278-0557
  • In person  and at our Drive-thru
  • Mail
  • Night deposit

1. Online Bill Pay

Customers may opt to pay their bills online through the City's Municipal Online Payments website


Customers create an account using a Login ID and Password. If issues arise, please call 469-309-4170. To set up your account:
  • Select “Bill Payments” (on the left side of the page)
  • Select “Register”
  • Verify E-mail
  • At this time you will log in to:


  • Add account number and the last payment amount you have made    

- NOTE: if you have not yet made a payment, you would entered 0.00

  • Your account should be registered at this point

2. Automatic Bank/Credit Card Option

Sign-up to have your checking/savings/credit or debit card debited monthly for your utility bill. To sign-up for automatic draft:

  • Complete the ACH Bank Authorization Form with a voided check.
  • Pick up an authorization form at 401 S. Rogers St. Waxahachie, TX 75165 or print it off of our website under Applications and Forms

- NOTE:  You may fax the completed form and voided check to 469-309-3173, or mail the form with a voided check to P.O. Box 39 Waxahachie, TX 75168

  • A voided check is required with authorization if using checking or savings.
  • Please contact the City of Waxahachie if you receive a new debit or credit card, so that we may update the information we have on file
  • Automatic bank/credit card draft may be terminated upon receipt of notification of insufficient funds or if returned for any reason.
  • Please submit a new form if you have any changes to your banking information

 3. Phone 1-844-278-0557 or 469-309-4170

Pay your utility bill with the automated telephone bill payment service:

  • Use Visa, MasterCard, Discover, Amex, and Checks
  • Call toll free at 1-844-278-0557 or 469-309-4170.

4. In Person and in our Drive- Thru

Payments may be made at:

  • 401 S. Rogers St. Waxahachie, TX 75165
  • Monday - Friday: 8 a.m. and 5 p.m.
  • Visa, Master Card, Discover, and Amex
  • Our drive-thru is located at the back of City Hall
  • Check or money order made payable to City of Waxahachie. Please include your account number on your check

5. Mail payment

To insure proper credit, please use the payment coupon and make sure the mailing address shows through the window of the return envelope. Please do not mail cash. Check or money order should be made payable to City of Waxahachie. Please include your account number on check.  Mailing address is City of Waxahachie, PO Box 39, Waxahachie, TX 75168.

6. Night deposit

  • Night deposit box – at City Hall 401 S. Rogers St.  Waxahachie, TX 75165
  • Checked each morning at 8:00am
  • No CASH PAYMENTS please.
  • Check or money order made payable to:  City of Waxahachie
  • Please include your account number on check.